1. Introduction
By accessing or utilizing the services provided by Hypewize Enterprises (“the Entity” or “Hypewize”), you concur to adhere to and be legally bound by these Terms and Conditions (“T&C”). If you disagree with any part of these T&C, you must abstain from using our services.
2. Services Rendered
Hypewize provides a platform that facilitates the integration of AI-driven chatbots for businesses, assisting in customer queries and interactions.
3. User Registration and Data
(a) Users may be required to register to avail of specific services. During registration, users must provide accurate, current, and complete information.
(b) The Entity’s data collection, storage, and processing practices are outlined in our Privacy Policy.
4. Lawful Bases for Processing
All data processing undertakings initiated by Hypewize rest on lawful bases as stipulated by the UK GDPR, encompassing but not confined to user consent, contractual obligations, and legitimate interests.
5. User Responsibilities
Users are obligated to:
- Use the service for lawful purposes only.
- Refrain from disrupting the service’s integrity or security.
- Maintain the confidentiality of their login credentials.
6. Termination of Service
Hypewize reserves the right to suspend or terminate user accounts, or discontinue services, at its discretion, without prior notice.
7. Limitation of Liability
Under no circumstances shall Hypewize be held liable for any direct, indirect, or consequential damages arising from the use or inability to use our services.
8. Data Retention
The Entity will retain user data in alignment with our Privacy Policy and as mandated by pertinent legislation. The specific retention duration will be dictated by the data’s nature and the purpose for its procurement.
9. Governing Law
These T&C are governed by and construed in consonance with the laws of England & Wales. Disputes emanating from or related to our services will be adjudicated exclusively within the jurisdiction of England & Wales.
10. Revisions to T&C
Hypewize may periodically modify these T&C. The revised document will be posted on our platform, and users are encouraged to review it recurrently.
11. Third-Party Affiliations
The Entity may engage third-party processors or providers. These entities are bound by contractual obligations to ensure data protection congruent with the UK GDPR.
12. Redressal and Grievances
Any grievance or dispute should be communicated promptly to [email protected]. Additionally, users retain the right to lodge complaints with the UK’s Information Commissioner’s Office (ICO).
13. Severability
Should any provision of these T&C be deemed unlawful or unenforceable, the remaining provisions will remain in effect.